Pestie Privacy Policy

Pestie, Inc. ("Company" or "We") respects your privacy and is committed to protecting it. This policy describes the types of information we may collect from you or that you may provide when you visit the website https://pestie.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website;
• In email, text, and other electronic messages between you and this Website; and
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Our Website, products, and services are intended for users located in the United States. We do not offer our products or services to, and do not knowingly collect Personal Information from, individuals located outside the United States.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any Personal Information to or on the Website. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at hello@pestie.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, billing address, shipping address, email address, telephone number, and any other identifier by which you may be contacted online or offline ("Personal Information");
• About your internet connection, web browser, IP address, the equipment you use to access our Website, web pages or products that you view, which website search terms referred you to the Website, how you interact with the Website, and cookies that are installed on your device ("Device Information").

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, tags, pixels, log files, and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our products, or requesting further products or services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Details of transactions you carry out through our Website and of the fulfillment of your orders, including financial information.
• Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
• We do not collect precise geolocation data. Any location information we derive is approximate and based on your IP address (such as your city or region), which we use for analytics, fraud prevention, and to optimize our marketing.

The information we collect automatically is only statistical data and does not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
• Log Files. A log file tracks actions occurring on the Website, and collects data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To provide you with notices about your account/subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our Website.
• To fulfill any other purpose for which you provide it.

We may also use your information to contact you about goods and services that may be of interest to you.

In some cases, we use limited, account-level information—such as your purchase history, browsing behavior, and basic segmentation—to personalize our marketing communications, recommend products, and improve your customer experience. We do not engage in profiling that produces legal or similarly significant effects, and we do not use this information to make automated decisions of that kind. You may opt out of marketing personalization by emailing us at hello@pestie.com, or by following the unsubscribe or "STOP" instructions in our messages.

Data Retention

We retain your Personal Information only for as long as reasonably necessary to fulfill the purposes for which we collected it, including to comply with our legal, accounting, and reporting obligations.

In determining how long to retain Personal Information, we consider the amount, nature, and sensitivity of the information; the purposes for which we process it (including analytics, accounting, fraud prevention, and operations); the potential risk of harm from unauthorized use or disclosure; whether we can achieve those purposes through other means; and applicable legal, accounting, or reporting requirements. When Personal Information is no longer needed for these purposes, we delete or de-identify it. We will delete Personal Information upon valid request, subject to our legal retention obligations.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Pestie's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Pestie about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your Personal Information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Pestie, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We do not sell your Personal Information for monetary payment. However, "sale" and "sharing" are defined broadly under applicable U.S. state privacy laws, such as the California Consumer Privacy Act (CCPA), to include disclosures of Personal Information for monetary or other valuable consideration, including disclosures for cross-context behavioral (targeted) advertising. Certain of our data sharing practices with advertising and analytics partners therefore qualify as a "sale" or "sharing," and we treat them as such.

For example, we may share your online identifiers, usage data, or device information—and, in some cases, contact identifiers (such as your email address or phone number) in hashed (pseudonymized) form—with advertising platforms to serve you personalized ads across other sites and services. This type of sharing may qualify as a "sale" or "cross-context behavioral advertising" (also called "targeted advertising").

You can opt out of this kind of data sharing at any time by emailing us at hello@pestie.com with the subject line "Do Not Sell or Share My Personal Information." For more details, see the "Opt-Out Rights" section below.

Third-Party Services We Use

To operate and improve our Website, we use third-party service providers that may collect and process your Personal Information on our behalf. These providers fall into general categories such as analytics and performance measurement, advertising and retargeting, email and SMS communications, conversion-rate optimization, website hosting and order fulfillment, and payment processing. The specific providers and tools we use may change from time to time as we add, replace, or retire marketing channels and technologies. Current examples include:

• Meta (Facebook, Instagram): We use Meta Pixel to track user activity and improve ad performance. Privacy Policy | Ad Preferences
• Google (Analytics & Ads): Google helps us understand how users interact with our Website and serves relevant ads. Privacy Policy | Ad Settings
• Klaviyo: We use Klaviyo to manage email and SMS communications. Privacy Policy
• Stripe: Stripe handles secure payment processing on our behalf. Privacy Policy
• Shopify Payments: Shopify Payments processes and secures payment transactions on our behalf. Privacy Policy
• Other Vendors: We may work with other advertising, social media, analytics, marketing, communications, and infrastructure providers that may collect or process information on our behalf. The providers identified above are representative examples and not a complete list, and the providers we use may change as we add or discontinue marketing channels, tools, and tracking technologies.

These providers may place cookies or tracking technologies in your browser and may collect data such as your IP address, browser type, device ID, and interaction behavior. You can learn more about managing your preferences or opting out in the "Opt-Out Rights" section below.

Opt-Out Rights

We provide you with options to control how we use and share your Personal Information. You may exercise the following rights:

• Opting Out of Marketing Communications
  • Email Marketing: You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any marketing email or by emailing us at hello@pestie.com with the subject line "Unsubscribe". Some messages, such as order confirmations, shipping updates, and other transactional or service communications, are not promotional and may not include an unsubscribe link.
  • Text Messages: If you receive marketing SMS messages from us, you can opt out by replying "STOP" to the message.
  • Direct Mail: If we send physical mail, you can request removal from our mailing list by emailing hello@pestie.com with the subject line "Opt-Out of Mail".
• Opting Out of Third-Party Advertising and Data Sharing
  • If you do not want us to share your Personal Information with third parties for their own marketing purposes, you may opt out by checking the opt-out box provided when we collect your data, or by emailing hello@pestie.com with the subject line "Do Not Share My Information."
• Opting Out of Interest-Based Advertising
  • We may use third-party advertising partners to show you ads tailored to your interests. To opt out of interest-based ads, you can visit the Network Advertising Initiative (NAI) Opt-Out Page at https://optout.networkadvertising.org/ or the Digital Advertising Alliance at https://optout.aboutads.info/, and adjust your browser or device settings to limit or refuse cookies. Our Website does not currently detect or respond to "Do Not Track" or Global Privacy Control (GPC) browser signals.
• Opting Out of Data Sales (California & Other State Residents)
  • If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or other states with privacy laws that grant opt-out rights, you may request to opt out of the sale or sharing of your Personal Information by emailing us at hello@pestie.com with the subject line "Do Not Sell or Share My Personal Information."
• How to Access or Delete Your Data
  • To request access, correction or deletion of your Personal Information, email hello@pestie.com with the subject line "Data Request", specifying the nature of your request.

Accessing and Correcting Your Information

You may send us an email at hello@pestie.com to request access to, correct, or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information.

To learn more about California residents' privacy rights, visit https://oag.ca.gov/privacy/ccpa.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their Personal Information.
• Access and delete certain Personal Information.
• Correct inaccuracies in their Personal Information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:
  • targeted advertising (excluding Iowa);
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require consent to process sensitive personal data.

If we deny your request to access, correct, or delete your Personal Information, you may have the right to appeal that decision under applicable state law. To initiate an appeal, please email us at hello@pestie.com with the subject line "Privacy Request Appeal," and include details about your original request.

If you are a California resident, you also have the right to limit the use and disclosure of your sensitive personal information to only what is necessary to provide our services. You may exercise this right by emailing us at hello@pestie.com with the subject line "Limit Sensitive Information Use."

We will not discriminate against you for exercising any of your privacy rights. Unless permitted by applicable law, we will not deny you goods or services, charge you different prices or rates, or provide you a different level or quality of goods or services because you exercised any of your rights.

Before we act on a request to access, correct, or delete your Personal Information, we will take reasonable steps to verify your identity, which may require you to provide information sufficient to match you to the Personal Information we hold. We will acknowledge and respond to verifiable requests within the time required by applicable law (generally within 45 days of receipt). If we require additional time (up to an additional 45 days), we will notify you of the extension and the reason within the initial response period.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' Personal Information, we will notify you by email to the primary email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: hello@pestie.com.