Support

Our pest control experts are here to help.

Holding Pestie box

Frequently asked questions

  • Can I use your products around kids and pets?

    Getting rid of bugs is important, but it’s not worth declaring nuclear warfare on your home. The pesticides we ship are fully registered, sourced from, and used by some of the best pest control companies in the world, and have been used in hospitals, schools, and more.

    As with any pesticide application, certain safety measures need to be followed while applying. For example, pets and children should not come in contact with treated areas until the pesticide has fully dried. A complete set of safety measures and instructions are included with each shipment.

    With Pestie, you get the same pest control that high-end pro pest control companies use, but since we skip the middlemen, salespeople, and applicators, you get it for a fraction of the price.

  • What pesticides and ingredients are used?

    We partner with pest control manufacturers to hand select and ship pesticides that are optimized for your location and the bugs in your area. Please see the checkout and input your ZIP code to see the exact details of your shipment, including the active ingredients, EPA registration number, etc.

    In most states, your shipment will come with a state-of-the-art lambda-cyhalothrin-based pyrethroid insecticide inspired by the natural defenses of chrysanthemum flowers. Millions of micro-capsules are formed around the active ingredient, which adhere to insect’s waxy cuticles and provide protection against the elements. The capsules are formed in different sizes to give both fast, effective insect knockdown and long-lasting results. It’s serious pest control science.

  • Can I spray indoors?

    For most of our customers, we recommend only an outdoor barrier sprayed around the home. In most cases, this is extremely effective at getting rid of pests inside your home.

    In rare cases where it's necessary to spray indoors as well, the pesticide can be applied using a light spray while taking additional precautions such as moving any human or pet food and waiting for the product to dry completely before any contact. Only a light spray is needed.

    Before spraying indoors, you should read the included label for full safety information and instructions. If you have any questions about whether or not you should spray indoors, our team is available to help. Contact us at [email protected]

  • How large of an area can each shipment cover?

    Your Pestie shipment typically covers homes up to 5,500 square feet.

  • How does your “guaranteed results” policy work?

    We’re so confident that you’re going to love Pestie that if you’re not completely satisfied with the results or the products we sell, we will do whatever it takes to make it right, including a full refund. Just contact our support team and we'll take care of you.

  • How long does each application last? When will I need to reapply?

    We recommend reapplying every three months in order to keep the bug barrier around your home active. With your Pestie subscription, when it’s time to reapply, you’ll automatically get a new shipment at your doorstep so you’ll never forget when to reapply. It’s that easy.

  • How do I cancel my subscription?

    Although we will be sad to see you go, we make cancelling your subscription easy. Just contact our support team and we’ll get you taken care of.

  • How do Pestie's products differ from store-bought pest control?

    The products you get in a Pestie subscription are different from store-bought pest control in several ways:

    • The active ingredients in the pesticide you will recieve is a high quality, long-lasting, pro-grade solution. Pestie only uses state-of-the-art pyrethroid insecticides inspired by the natural defenses of chrysanthemum flowers and proven to be effective against hundreds of species of insects, including most common household pests.
    • Unlike most store-bought brands, the pesticides we use are microencapsulated. This means the active ingredients are protected in individual microscopic capsules that release the pesticide over time and protect against rain, UV damage, and harsh heat. Microencapsulated pesticides have been shown to be longer-lasting, more durable, and lower odor.
    • These microscopic capsules also stick to the waxy cuticle of insects, which can help transmit the insecticide directly into the bug more quickly and effectively.

    All of these factors combine to make Pestie a better choice than store-bought pest control. It’s some serious pest control science.

  • Why does Pestie cost so much less than a traditional pest control company?

    It’s simple: salesmen and technicians. Traditional pest control companies have to pay for salesman commissions. Some of the largest pest control companies pay their salesmen upwards of 50% of the contract value! After paying their salesmen, they pay for technicians salaries, trucks, and equipment. When you buy Pestie products, you bypass all of the middlemen and pocket the savings.

  • What safety measures/PPE should I use while applying?

    With any pesticide, certain safety procedures need to be followed during application. Included with each shipment is the registered label and a full set of instructions on how to safely apply the pesticide. As outlined in the instructions, when applying you should take standard pesticide application precautions such as wearing gloves (included), wearing long sleeved shirts and pants, and wearing closed-toed shoes. Be sure to read and follow the included label for complete safety information.

  • Can I spray on plants?

    The pesticide in your shipment is safe to spray on household trees, bushes, flowers, and grass. However, it should not be sprayed on any vegetables, fruits, or edibles. See the included label for full details.